How it works
Simple from your end. Complex from ours.
Two services, one partner. Whether you already have a supplier or need us to find one — here's exactly how every step works.
Step 1
Describe your shipment
Commodity, origin country, dimensions, weight, and your preferred Incoterms. Takes under 2 minutes.
You: Fill in the quote formWe: Pre-check commodity restrictions and HS codesStep 2
Get your landed-cost quote
Instant estimate showing sea, air, and road options with total landed cost — freight + duties + clearance — no surprises.
You: Review options, pick a modeWe: Calculate all-in cost including CETA savings if applicableStep 3
Confirm & book
Accept the quote and upload your commercial invoice and packing list. We verify the paperwork before anything moves.
You: Upload invoice + packing listWe: Verify documents, raise shipping instructionStep 4
We arrange collection
Our logistics desk coordinates pickup directly from your supplier's address — no middlemen, no extra leg to a consolidation hub.
You: Share your supplier's addressWe: Book haulage, issue collection orderStep 5
Ocean / air transit
Goods are loaded and on the move. You get a tracking link and vessel or flight updates throughout transit.
You: Track via your portalWe: Monitor transit, flag any vessel delaysStep 6
UK customs clearance
We file your import declaration with HMRC, calculate and pay duties on your behalf, and handle any customs queries.
You: Nothing — we've got thisWe: File C88, pay duties, release goods from portStep 7
Last-mile delivery
Goods cleared and released to your UK address. One bill, one tracking number, one point of contact throughout.
You: Receive your shipmentWe: Arrange final delivery, send invoice